eBay gives error message on answering case details

[clockgal]

eBay website gives error message at responding/ answering case details. Message eBay website sent: Access Denied

You don't have permission to access "http://www.ebay.com/rtn/Return/SendMessage" on this server.

Reference #18.2ffb3f17.1594256224.62bf8d4

[rebell45]

Probably a temporary glitch. Try it again later or try with a different browser.

[clockgal]

Did try a different browser before posting & reaching out to eBay. ThankU