Below was copied from another post, because it really needs attention.
Brian@ebay or any eBay associate, please...
eBay, I don't know why you made it so we can no longer change compatibility, but you need to change it back.
@partsngo wrote:
It appears that listings that have not yet sold we are fully able to update the chart. However, listings that have had sales we an no longer able to and just get the "eye".
But that's ridiculous! I can understand that if a buyer makes a purchase based on compatibility and it's wrong that a seller may try to change the compatibility so it doesn't look like it's their fault. But all changes appear in revisions. eBay would know if that happened.
We're not perfect. We make mistakes. But, if we notice a mistake in compatibility and are not allowed to fix it, whose fault is it then? I have spoken and chatted with eBay about this and both times I have stated that eBay had better protect me against a "not as described" if a buyer purchases an item based on compatibility that I can't fix. The associate I spoke to said it is on record and with the chat, I have a copy of our conversation. But who knows if that will help if the situation ever arises.
You would think that eBay would do all they could to keep "not as described" to a minimum. They are so into the "buyers experience" lately. Preventing us from correcting the compatibility will only create more issues than it will prevent.
We have some listings where some vehicles are missing from the compatibility. Not being able to add them means the possibility of missed sales.
Some listings have vehicles listed that shouldn't be there. Not being able to remove them means the possibility of a buyer being mislead.
When compatibility first started it wasn't as detailed as it is now. We typed in the range of years and selected "All" for the trim. I still find listings that haven't been updated. Not being able to fix the compatibility means a lot of vehicles are listed that shouldn't be. I thought it was important to you that our listings are as accurate as possible. As it stands now, the accuracy (or lack of) of everyone's compatibility is on you. We cannot be held responsible for something we can't change/fix. You have tied our hands, so any issues that arise because of compatibility is now your responsibility.
If it is true that you changed our access to revising compatibility because you didn't want us going in and changing it right after a buyer complained. Then just think of how we could use this as an excuse in the same situation. "I know it's wrong, I would have fixed it but eBay won't let me." Put the accountability back on the seller where it belongs. Allow us to change compatibility like before.
