eBay Employees Actual Read / Care? FIX SAVING TEMPLATES - CURE SPINNING WHEEL OF DEATH!

[sportscardfactory]

This has seriously been going on since November of 2021 and still no resolution.  There's been no clear communication on the issue or a timeline if we will ever get to create a template again.  No, I don't want to hear about a work around solution of using the new lister than switching back.  That new tool doesn't even save all fields needed that the old lister used, it's useless for my market.

Can we collaborate on what the next step here is amongst us customers/users of the platform?  Apparently most of us have just got the run around with no solid concreate information fed back.  Tickets, tech support chats, phone calls - all useless for 3 months.

Anyone else care to be able to actually save a template? Maybe for some their first time to actually use the platform correctly?

[sportscardfactory]

Night of Feb. 19th 2022 ...still no resolution

[creepersgaragecollectables]

we're having the same problem for over a week now!

[sportscardfactory]

2/23/22 and still not fixed... thanks eBay for no progress.  Curious what a new customer thinks when they can't even create a template to list on?

[pamelaz22us]

Also wondering about this.   It's been months.   Can't edit old or create a new templates.  Worse,  you have go through filling it all out just to find out it still doesn't work.   This is a core feature and most likely impacts the most established sellers.  What happened to testing?  How does this get live when it's so broken?  

[tyler@ebay]

Hi there - there are several ongoing technical issues. Please review this post and consider contacting CS if you have not yet been added to the open tickets. 

Thanks!