I opened a claim and eBay has put my case on hold, they told me that I will receive an email requesting further information for the claim, but i havent received anything yet...
Meanwhile the seller is contacting me from outside the claim, saying that i can return the item but i have to get the shipping by myself, I told him that he has to give me the label because the packaged was damaged but he said that in china they cant buy shipping labels or something like that i told him that ebay can resolve this but know my claim is on hold, so he tell me that i have to go to my postal service to get the label and he will cover the costs by paypal, but i dont know these seems a little shady to me and i dont know how to contact ebay for this situation, someone help!!!
