customer service

[cscinto10014]

Had an account for 11 years that they are now telling me needs to be ager verified, problem 1, it was verified 11 years ago. Says to answer CC info to verify, doesn't work. Tried contacting customer service, spoke to 8 different people who said it was resolved; it's not resolved. Can't get a hold of a person and the chat bot can't do anything. Probably the worst customer service I have ever had. Account to be closed in 3-2-...

[eburtonlab]

@cscinto10014 

Try contacting eBay via social media direct message:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

[cscinto10014]

still nothing. all you get is the bot. worst service. 

[eburtonlab]

If you reached out by direct message, you may have to wait more than five minutes for a human to get in touch.