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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay App update?

What ever ebay did to the app overnight has made it almost impossible to us. So slow and sluggish it has 10x the amount of time to take pictures in my drafts. Between that and "server failures" I am getting on the desktop today, smh!

Better Filtering

Dear Ebay,I would like you to tighten up the filtering process when I am shopping on ebay for a product. Especially when it applies to clothing. For example, when I look for suits, or shirts, or shoes. I specify in the filters menu, the size, the fit...

Tracking number added is already used by a different seller. Happens to often

As a person having shipping labels out of eBay to, started encountering "Tracking number added is already used by a different seller." eBay phone support tells they are not aware of any issue reported. But for me it starting to happen to often not al...

To Whom It May Concern

Was trying to communicate with a seller about "Psycho-Pass the Movie" and was unable to send it due to "abusive language".

Cannot print the "view purchased item" report for the last item I sold

Cannot print the "view purchased item" report for the last item I sold. I just get an error that it cannot find the page. I print these out for all my sales. Whats going on? Antone else run into this?

I cannot edit photos on my laptop, but I can on my phone

Hardware issues corrected, thank you

Unfortunately, this item cannot be shipped to Ukraine. But don't give up just yet

Я не могу поставить ставку т.к. доставка недоступна в Украину но у меня в персональной информации указан адрес из Соединённых Штатов . Почему я не могу купить на адрес указанный мной в персональной информации?

Product listings continue to show "out of stock" even though quantity has been added

We have 12 product listings that continue to show "out of stock" on the eBay site, even though we have added quantity to the listings, and the quantity shows up on the seller dashboard. So for example, one listing shows 30 quantity on my end, but whe...

Give us DARK MODE Already

Give us a Dark Mode . . . 2025 Let go

Leonardo_Phoenix_a_highcontrast_photograph_of_the_Ebay_website_0.jpg

Counter offers won’t load if you’ve previously purchased from seller

See title basically. If you’ve previously purchased a listing, subsequently make a best offer on it to purchase another, the seller sends a counteroffer. You cannot respond to the counteroffer because the page instead loads with “purchase this item a...

E-bay log in

12/15/2024 Tried to log into Ebay account, page came up with "error CSR validation " in upper left hand corner of page, yet click on "home" the password had logged in and home page for account was there. May (emphasis added) have to do with absurd va...

verify yourself test

the verify yourself test keeps repeating. No problem identifying the specified images. This time I did it 5 times before quitting .

Sending video to seller

How do you send a video to a seller?

Resolved! Cannot Send Messages

I cannot send messages anymore using the Ebay messaging system. I called Ebay over a month ago about this but nothing came of it. I was just wondering if other Ebay users are experiencing this same problem?Thank you.

agents promised 3 time to remove rating from a bully buyer.and then told me a bot would not allow it

On February 17, 2024, a buyer purchased a duffel bag at the stated price with no bidding and there was absolutely no mention of a discount in the ad ..the same ad I’ve had up for many years with no misunderstandings The buyer paid in full as normal f...