07-05-2021 06:40 PM
now it does not come up at all
cant find any way to do voice for complicated problems
Solved! Go to Best Answer
07-06-2021 06:48 AM
What other browsers have you used to try to use to initiate a chat session?
Try Edge or Chrome or Opera. Or another version of Firefox such as Firefox Developer Edition.
If you are having problems checking out, start with this link, then use the Contact Us link at the bottom of the page:
https://www.ebay.com/help/buying/paying-items/checkout?id=4036
07-06-2021 09:28 AM
Like I said, its another ebay problem, used your link, it worked fine, went back to the home page through help/contact, crash and burn, back to your link it worked fine.
07-06-2021 09:42 AM
Thanks for everyones assistance, not sure how ebay intends to keep its customers first and foremost with the appearance that they are hiding support under several layers, then jamming chat and faulty AI down our throats cutting us off from voice communications. I dont know about you all but I dont have time for this every time I try to do business with an organization. Amazon never did cut voice out through the pandemic. Maybe its just me but that sounds like a better business model than the haphazard way this AI gambit has been rolled out. I was forced to buy the product I needed elsewhere, its been in the mail 2 days already while still trying to get things to work on ebay. Most people wont bother with all this, neither will ebay know until it reflects on sales because they cut the most effective lines of communication. Yep Im frustrated too.
Thanks again to everyone, this is makeshift but at least it works and I can try to figure out what happened so they can maybe fix it?
rgds,
RR
07-06-2021 10:15 AM
followup, this site is really screwed up, she was able to verify all the problems I have been experiencing are in fact ebay problems and she wrote tickets to for IT to fix it.