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Wrong Options

Going through our list of 'recommended item specifics'

 

Some of the recommended options do not allow 'other' or 'none' or 'does not apply". They offer specific names only (such as companies) which do not match the product we are selling.

 

If we have to update these options in order to get the placement that we pay for, then ebay is making us lie to our customers.

 

Should we continue? We do not want to have to go through our listings twice. Is this being fixed?

 

Message 1 of 9
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8 REPLIES 8

Re: Wrong Options

Maybe you should ditch these recommendations until they are fixed.

Message 2 of 9
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Re: Wrong Options

Can you give an example?  which category and what is the item specific?  Can you share your item id.

Message 3 of 9
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Re: Wrong Options

Like you, I am concerned that this item specific recommendations stuff may have an impact on visibility and thus sales.  I have 715 recommendations today.  I toyed around with a few listings and then gave up.  On listing #264914846024 I had to create a "series" and add it to get rid of the recommendation notation on the listing.  This was a one time product to my knowledge, so not really a series.  To me a giant waste of time. 

 

busy work.PNG 

Message 4 of 9
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Re: Wrong Options

You got it.

On one of mine it asked for maker and it listed a bunch of companies but no 'other' or 'none' option. There was no maker listed on the item. I accidentally clicked one of the companies. And then I couldn't remove it without picking another incorrect company.

So, now we're lying to our buyer.

Message 5 of 9
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Re: Wrong Options

Another one. Selling a book on how to play poker. The recommended item specific?

 

Regional Cuisine.

 

Because, you know, EVERY book is a cookbook.

 

(reminds me of the time when you could ONLY list books as erotica - no matter what they were about).

Message 6 of 9
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Re: Wrong Options

Okay. Now some of the options are offering a custom entry - which wasn't happening yesterday.

 

Still major problems with this.

Message 7 of 9
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Re: Wrong Options

I noticed some changes, as well.  One would think that there would be no difference in the recommendations for the different sports (baseball, basketball, football).  You'd be wrong.  Absolutely goofy.  I imagine changes are taking place daily.  I'm going to cross my fingers and hope that they just get rid of this garbage.

Message 8 of 9
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Re: Wrong Options

@iart  @baxterbog  @fentasticdeals 

 

For any item specific errors you can and should email sdsupport@eBay.com

 

Maybe if enough sellers email them they will fix these errors

 

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 9 of 9
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