- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2019 08:55 AM
Just all of a sudden all my listings the words in the item description have shot off to the right. Anyone else having this issue?
Solved! Go to Best Answer
Accepted Solutions
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-13-2019 07:39 AM
Ok the issue has been solved the reason it happened has not. In case this happens to you here's what I had to do. Go to revise your item, fill out the missing fields upc and condition, on mine either one or both had been erased. Then go to the top right corner above your description and click on make mobile friendly and reset that. All should return to normal and just save. Had to do this to about 190 listings that were effected.
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2019 09:53 AM
I just took a quick look at your oldest and newest listings, and in both cases the text was center justified and centered in Firefox for me.
What browser are you using? If the text looks normal when viewed in another browser, try deleting cache and eBay cookies in your original browser.
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2019 10:02 AM - edited ‎10-11-2019 10:03 AM
There does appear to be a broken googleusercontent.com link of some kind embedded in your descriptions.
Here is one which appears to me as a broken link, though it may appear different to you if you are signed in to your google account:
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2019 10:39 AM
Yes was a banner above my descriptions that now just disappeared in all my listings. It was there just 10 mins. ago, I tried clearing cache earlier made no difference. I'm using chrome, looks like some of my saved templates even changed like things that were double spaced are now triple spaced. Now I just checked some listings and my banners are coming back but some are larger than others which doesn't make sense cause they are the same pic. Just going to wait see what happens some listings are returning to normal some not. Maybe it will straighten itself out.
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2019 11:08 AM
Now I just checked some listings and my banners are coming back but some are larger than others which doesn't make sense cause they are the same pic. Just going to wait see what happens some listings are returning to normal some not. Maybe it will straighten itself out.
I am seeing those banners now, with the old car and the clouds, and the rotating gallery of your other items.
The problem may have been on google's end or been a permission issue -- when I tried to follow the broken link, I was directed to a google sign in page. But that banner seems to be working correctly now.
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2019 03:08 PM
So strange a lot have returned to normal but a bunch are still way out of whack the size of the fonts have changed, words shifted to right, the picture banner is larger on some than others, triple spacing on some things. The only way I have been able to fix it is to end the item then do it over I tried to just revise the item but it has worked on some but not on others.
Don't know what happened but it's going to be a long slow process to get everything back to normal.
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2019 06:01 PM
Ok have found one issue, on top right corner they have the mobile friendly checker I always use this to make sure my description is mobile friendly. For some reason this got changed on all my listings and it is saying that my listings are not mobile friendly so I click on it and it fixes it. This is fixing all my banner issues and things being shoved off the screen to the right. Not sure how that got changed on all my listings but it did.
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-11-2019 07:10 PM
Also found that where it says condition and upc the fields I had checked as used and does not apply, one or both were now blank and had to refill all those. Don't know how or why all those got undone.
Wording in item description are now off to the right
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-13-2019 07:39 AM
Ok the issue has been solved the reason it happened has not. In case this happens to you here's what I had to do. Go to revise your item, fill out the missing fields upc and condition, on mine either one or both had been erased. Then go to the top right corner above your description and click on make mobile friendly and reset that. All should return to normal and just save. Had to do this to about 190 listings that were effected.
