Won't upload images to Listing
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‎11-29-2024 11:03 AM
I'm getting an error saying "Format must be .jpeg .png or .heic" when I try to upload an image to a new or edited listing. I've tried several different browsers, .jpg and .png, and the file is 1000x1000px under 1MB.
When I use the ADD button, all my .jpg images are greyed out. 😞
Any ideas!? Anyone else getting this as well?
Won't upload images to Listing
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‎11-29-2024 11:10 AM
I uploaded .jpg files with Firefox just a half hour ago. The very latest release of Firefox, downloaded just before I created the listing.
Won't upload images to Listing
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‎11-29-2024 11:14 AM
By any chance are you working on a variation listing? If so, see here:
Won't upload images to Listing
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‎11-29-2024 11:53 AM
YESSSS thank you!
Won't upload images to Listing
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‎11-29-2024 11:53 AM
It needs to give a different ERROR MESSAGE!
Won't upload images to Listing
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‎11-29-2024 12:19 PM
@timetraveling wrote:It needs to give a different ERROR MESSAGE!
Agreed! The error message should at least point to where one needs to go to successfully upload their images.
Won't upload images to Listing
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‎11-30-2024 10:03 AM
Thank you! This solved my issue.
The error is rather obtuse, it needs to be more explicit.
