Why does it take 15 or 20 minutes for my item to update when I revise the price on some items?

[krys888]

I’ve got an item I lowered the price on almost a half hour ago and it is still showing at the old price unless I click on it, then it shows the new price. Is this a glitch? Or normal? I made the revision from the app. Is this yet another app problem where I have to go to the website to make changes? Thank you.

[dhbookds · Accepted solution]

browser problem probably..........try refreshing or dumping cache......

[krys888]

I did a restart 2x and it worked. Thanks!

[writertypes]

I've seen that too. Don't know if it's true, but I think eBay's powered down of late... you know, saving money.

[krys888]

Omg, it just changed back to the old price again! I should just end the listing and relist it tomorrow or something. Really? Sigh. Busy work. Busy work busy work. 

[dhbookds]

@krys888 

You said originally that the price was showing properly when you opened the listing........is that still true?  If so, I'm still pretty sure you are running into a browser/cache problem.........

give us the item # and the price at which it should be showing.........

[shipscript]

This is Sunday, eBay's busiest day.  Search Indexing is updated by category on a schedule appropriate to the category (some categories seem to update only once every 20 minutes or so).  After indexing, the many, many parallel servers and server caches are then updated. Upon refresh, you may hit one server with the new data and next time hit a server that has not yet been updated. This may occur until all the server caches are updated.

[krys888]

It has since settled down on the new lower price. That was spooky!