The different eBay sites are distinct, for the most part; different sites have different rules and are subject to different laws, including different available payment methods. But an account registered on one site can be used to sign in to another site and perform many account functions there.
If you are registered on ebay.de, it is a good idea to make your account changes on the original site used, and I am glad to hear that works for you. Other users registered on ebay.com may not have that option for some account features, though, particularly those involving payments:
@eburtonlab wrote:
I just saw another thread from a user in the Czech Republic indicating that the chat assistant was not working at all for that user there, though it seems to be working for me in the US.
The thread is here:
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velvet@ebay Do you know if Help & Contact links are working properly for overseas users? What alternatives are available for those users that cannot reach the chat assistant? At least one user attempting to contact eBay via Facebook was abruptly directed back to the apparently nonworking (for that user at least) chat assistant, and cut off.
Edited to add: What options exist for users experiencing problems signing in? Previously it was possible to use the chat assistant without being signed in, but that appears to no longer be the case.
We normally have to refer members to work with their site @eburtonlab. I understand that some users aren't sited though, and thus, using .com. I'll file a ticket with the tech team and I'll see what I can find out.
