The eBay Community

Buyer provided the wrong address

I have an interesting dilemma. I had a customer message me bout some items I have for sale. He asked me how many of them I had and I responded to him with the quantity listed in my listing. He asked if I could do a discount. I sent him an offer with ...

Resolved! Lots of USPS misdirected packages

Has anyone else seen an increase in USPS Ground Advantage misdirections recently In the last 30 days I've had more than 10 I had one that went from Philadelphia to Nevada to Missouri and finally back to Ohio Took 12 days to make the trip Customers ar...

eBay Blocking/ Banning Buyers

Hello Sellers, We understand that not everyone on the platform is here with the intention to buy or sell. Unfortunately, there are some users who act as trolls and create unnecessary disruption. Additionally, some users fail to uphold the core values...

Authenticatation Problem with Native American Jewelry

I recently sold a vintage Zuni Squashblossom necklace. It was sent to a GIA authenticator in CA. They said that it wasn't listed properly. I listed it under all the proper categories. They said that they won't authenticate the piece. Obviously the GI...

False Advertising ~ Chinese Sellers ~ Ongoing Issue

There are 10,000s if not 100,000s of Chinese listings falsely advertising their product in our niche. What they do is steal product images from U.S. sellers selling stainless steel and use those nice-looking images to sell a polycarbonate(plastic) ch...

return shipping

bought a part for my vehicle and found out it did not fit even though the item had the green checkmark saying it was correct. started a return item request. the seller now tells me it will cost too much to ship back and wants me to keep the item and ...

Resolved! Block international accounts

I already have every nation outside the usa blocked from making orders with my store. But I am being charged hidden "international fees" by ebay because some buyers simply have their accounts registered outside the USA, even if the shipping address i...

"Junk" in titles

Hi, It seems as if there is lots of excess "Junk Writings" in my titles. - anyone?

Excessive wait for payout

I sold an item, eBay is holding the pay out for over a month. Why would it need to be held a month????I contacted buyer, no complaints. So then why is eBay holding my money for over a month??? If ebay is holding my funds for over 30 days for a legiti...