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What is Going on with Thumbnails Not Showing Up in First Gallery Pic

The little wheel/gear thing just keeps spinning around...occasionally the pic will finally show up, but by then a potential bidder has hit the back button --  It's been going on for days.  Please fix, ebay...

Message 1 of 55
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54 REPLIES 54

Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

I think the http conections to your browser are being blocked either by your router, or your system firewall or by any browser extension. Many Ebay thumbnails are pulled from off-site server which are mostly http (as opposed to https) whereas ebay uses https due to security purposes. So the thumbnail images are blocked en-route. Please review your system (and your router) and allow http traffics while on a https server.

Message 31 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

It started recently,  different computers, different browsers, different users.  

 

It is definitely on eBay side!

 

I am stopping using eBay since I am not going to put up with it.  It forces me to read all descriptions instead of just visually scanning.

 

Some items are showing fine, some not.

 

eBay - WAKE UP and fix it finally!  No other website does that.

 

Message 32 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

Cleared all cookies, restarted machine, same issue persists.

 

Also, just found that this issue happens only in my Watch list - only some thumbnails are not showing.

 

If I switch to All Lists, suddenly all thumbnails are shown!

 

When switch back to Watch List, the same thumbnails are missing again.

 

DEFINITELY and eBay issue, but they are obviously sleeping at the wheel!  eBay is going from bad to worse.

Message 33 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

correct in my opinion its in the ebay system as a quick test switch to ALL LISTS  i have then only one thumbnail not showing -this has been goofed for a few weeks now only gotten worse

Message 34 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

It is an eBay problem. Even seen an eBay notice that something is wrong with my gallery photo.





--Remember the days when Ebay was phun?
Message 35 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

Thanks george7g !!!

The "All Lists" is a good temporary solution for now. All the pictures are now displaying with "All Lists". 

It's always something with ebay. They fix one issuse and the next week it's something different.

Thanks again for sharing your solution.

Message 36 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

This IS AN EBAY BUG.

 

Buyers should NOT have to switch browsers becasue eBay developpers are unable to fix thier bugs.  Only half of my thumbnails are showing up...

Message 37 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

Sorry to say that Chrome is not working "well" for me. I'm missing some but not all eBay thumbnails on my desktop but all show up just fine on my handheld.

Message 38 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

Same problem here. On our watch list over 1/2 of the sellers pictures are not showing up. So if your wondering what happen to your sales your customers are probably not seeing your picture and moving on to the next seller.....

Message 39 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

The all list is working right now....Thanks for the info

Message 40 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

It is rare when I respond to a 4 year old post.... but...

I clicked my summary page ( I never use it, just go to my selling page )

 

And I found sold items from the last month with no pictures....

On my sold page, the pics did show.

 

Some glitches never die.

Message 41 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

Same here.  No item preview photos on the watch list / summary page.

 

It's been that way for two weeks.  No, there's nothing wrong with my PC.

Message 42 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

i'm experiencing same issue for last 10 days since 11/10/16 and is defecting all new and relisting listings more then 500 listings effected.

Message 43 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

Images do show up using Edge but not with IE or Chrome.  I do have the latest video graphic drivers on my HP laptop and LOTS of RAM.

Message 44 of 55
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Re: What is Going on with Thumbnails Not Showing Up in First Gallery Pic

Anonymous
Not applicable

Images not showing in watch list and purchase history already a week. I have tried with different borwsers but it is the same.

Message 45 of 55
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