Weekly Payout Report Not Downloading

[hospiceofthegoodshepherd]

Have cleared all Cache Data in browser and re-started desktop but Weekly Payout Report is just showing loading which has been over 35 minutes.

[draco-product]

Download order report not working, just spinning indicator 5 AM EST 2025-05-27. 

[draco-product]

Looks like it's being worked on. Message changed.

[megaquality6]

May I kindly follow up to learn whether there has been any progress, as I am still unable to generate the reports and several requests remain in the queue.

[banyanteam]

We are experiencing the same issue on both the Payouts report and downloading the orders.

[thedudeabides1]

Same here.  hope it gets fixed soon as we need the order reports to prepare a pick list. 

[axistshirtsannex]

Just spoke to eBay and they said they are aware of the issue. I asked if they would post updates on the technical issues thread, and I was told that they will not be doing that, but to try again in an hour.

[wastingtime101]

Several users are having the same problem.

 @hospiceofthegoodshepherd @axistshirtsannex @thedudeabides1 @banyanteam @megaquality6 

File a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.

Click the ? icon on the bottom right corner of almost any eBay page and that will trigger the option to file a tech report, submit feedback to eBay, and more. Screenshots here.