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WHY? Messages for one account/e-mail address, coming through in another?

I have two accounts, one for selling and one for buying ; both long-existing.....

 

More recently, I have been getting messages pertaining to buying-account

activity, through the e-mail address associated with the selling account....

 

WHY might this be happening, and what is the cure...???

 

Thanks.

Message 1 of 5
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4 REPLIES 4

WHY? Messages for one account/e-mail address, coming through in another?

Are you having emails from one account forwarded into your inbox for the other account?

 

Are you accidentally purchasing items on your buying account?

 

Did you confirm your email address on your account settings page for both accounts?

 

Are the emails addressed to the wrong eBay ID?

 

I've never heard of eBay sending emails to the wrong account so the simplest first step is to look for something you may be overlooking.

Message 2 of 5
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WHY? Messages for one account/e-mail address, coming through in another?

Thanks very much for  your input.....

 

The answer to all the potential  issues you listed, is....no; nothing has changed/been changed, and I did confirm that ONLY the original/correct e-mail associated with the seller account (for over 20 years now)

shows in the Account info.

 

Still, the issue persists, yet....it is only SOME of the pertinent buyer-account-related messages that

come through via the seller-account address....  Guess I'll need to contact ebay.

Message 3 of 5
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WHY? Messages for one account/e-mail address, coming through in another?


@gigabida wrote:

I have two accounts, one for selling and one for buying ; both long-existing.....

 

More recently, I have been getting messages pertaining to buying-account

activity, through the e-mail address associated with the selling account....


Are you referring to messages from eBay, or messages from buyers or sellers?

Message 4 of 5
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WHY? Messages for one account/e-mail address, coming through in another?

I was speaking with the ebay cust-support person, and....in checking, find that the messages vary, some pertaining to shipping status, some item-no-longer-available, some make-an-offer.......i.e. all pertinent

to various BUYING considerations, on the OTHER/buying account......

 

Guess I'll need to contact Support, once again, and, again, ask that they have their Tech Support

find out just what is happening; something is just plain wrong here.

Message 5 of 5
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