eBay

electrodoc · ‎07-07-2018

Attention eBay.

Over the years I have created dozens of lists to keep track of items to buy at Christmas or someone's birthday or some project I am working on. To this day, just below "Add to cart" there is the dropdown box where I still see those list headings and can still add items to them. BUT I CAN'T FIND THE LISTS! Also, there was the option to create new list headings using the dropdown, but that option is now grayed out and no longer works. To add insult to my misery, I often see a banner in my Watch List suggesting I create lists!

What is going on and where are my lists?

I have seen other posts claiming they can be found by scrolling left or right at the top of Watch List, but that only shows eBay's catagories, not my lists.

Over and over, I read complaints about how eBay keeps changing things with the result members say they are buying less because ebay is making it harder. I agree. There are literally hundreds of items in my lists that I won't be buying because I can't find them.

lgm62 · ‎07-20-2018

THANK YOU!!!!!!

carszap21 · ‎07-20-2018

I am in complete agreement with wifilink. I have let my feelings be know to ebay as follows:

For me this is the most inconvient change ebay has ever made. Loading a new screen and then having to scroll

through that tiny window to find each list? That is simply too cumbersome and time consuming to find the items i saved. And removing the "all list" option? That makes the site unusable for me. I spent many years on ebay and created many lists for the categories that I buy from. The "all lists" view is an absolut necessity for me.

You want me to individually go to each list to find all the items ending soon so I can decide which I will bid on?

My reply is, NO WAY, I don't have that much free time. That would be like having another a full time job, it destroys the usability of the site for me and I am sure for a large percentage of users.

So my final words as a highly active user (aka customer) and stock holder (aka owner). If the direct links are not returned to the "myebay summary" page soon, I will be cashing out my final ebay bucks certifcate and selling my stock.

carszap21 · ‎07-20-2018

Thank you to eburtonlab for that bookmark. I will make good use of it until ebay disables the ability.

ac53cookie · ‎07-24-2018

Thank you so much!!

ac53cookie · ‎07-24-2018

Thank you!

pammie1212 · ‎07-28-2018

Thank you ever so much I have been searching for ages wondering where they had all gone.
Like others have so much saved.

old_but_g00d · ‎08-31-2018

It is obvious that who ever implemented this change to all lists access, display ( how they display all lists compiled or each one in compact manner) has never been using it or is not familiar and it's basic functionalities, I understand it will hopefuly make other lists accessible through other platforms (android) but it medssed up how the lists are accessed, managed and organized on the fly under windows giving quick compact view in single pages with minimal naviguation effort and mouse clicks, really a major set back, I just spent more than 2 hours trying to re-arrange few items I was watching, naviguating to many many web pages just to locate a single item on specific list, I gave up on the item anyway, thanks ebay 🙂

derjoh68 · ‎09-15-2018

There is no little arrow anymore!!

eburtonlab · ‎09-15-2018

@derjoh68

I still see the little arrow in Firefox, Microsoft Edge and Chrome on my Windows 10 machine. But it is always possible that eBay is changing things around again.

If you are signed in to your account, and you go to the Watch List page, you should be able to click on the big "Watchlist" heading up top and see that dropdown menu with your other lists.

If not, let me know what you see and I'll try to figure something out.

As a last resort, you should be able to see everything on all your lists using this bookmarkable link:

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&SortOrder=ASCEND&GotoPage=1&MyeBayListIndex.Filter=A...

derjoh68 · ‎09-17-2018

Thank you so much for your reply and help!! Much appreciated !!

rjackrussell · ‎09-25-2018

I am having same issue. I want to see my lists. I can still add to the lists when looking at a listing, I do not have a choice to look at those lists. I have used the lists over the years to track items of interest and sellers. Many times these lists have helped me make larger purchases from one seller. What could the reason be to eliminate this option?

eburtonlab · ‎09-25-2018

@rjackrussell

You have successfully found an old thread where someone described a problem that seems to be the same as the problem you are having now.

Have you tried applying the solution to the thread you are replying to?

https://community.ebay.com/t5/Technical-Issues/WHERE-HAVE-ALL-MY-LISTS-GONE/m-p/28708795/highlight/t...

Or with a picture, here:

https://community.ebay.com/t5/Technical-Issues/WHERE-HAVE-ALL-MY-LISTS-GONE/m-p/28730569/highlight/t...

If that doesn't help, describe what you are seeing on your Watch List page when you click on that "Watchlist" heading up top.

electrodoc · ‎09-25-2018

@eburtonlab wrote:
@rjackrussell

You have successfully found an old thread where someone described a problem that seems to be the same as the problem you are having now.

Have you tried applying the solution to the thread you are replying to?

https://community.ebay.com/t5/Technical-Issues/WHERE-HAVE-ALL-MY-LISTS-GONE/m-p/28708795/highlight/t...

Or with a picture, here:

https://community.ebay.com/t5/Technical-Issues/WHERE-HAVE-ALL-MY-LISTS-GONE/m-p/28730569/highlight/t...

If that doesn't help, describe what you are seeing on your Watch List page when you click on that "Watchlist" heading up top.

Right, got it. Didn't realize I was on an old thread.

I still have the more pressing problem of not being able to add any new items to those lists because the dropdown for that is gone when I click on any item. It has been replaced with only the option to add to my watch list.

I have called and Facebook PM'ed and gotten the usual list of why it is my fault for using the wrong browser, etc. I have tried all 4 popular browsers with the exact same results and noticed literally hundreds of similar complaints. Yes, the foreign site workaround sometimes works and sometimes doesen't for any particular country, which is further proof the problem is at eBay. I would just love to see them admit this just once more like they did in September, 2017 on this forum as, "an experiment to improve the buying experience". Really? How does that work to improve anything when we can't organize our buying by project or gift recipient?

eburtonlab · ‎09-26-2018

@electrodoc

@rjackrussell

Right, got it. Didn't realize I was on an old thread.

Wait, electrodoc -- aren't you the original poster from months ago?

I still have the more pressing problem of not being able to add any new items to those lists because the dropdown for that is gone when I click on any item. It has been replaced with only the option to add to my watch list.

I remember this problem from last year -- actually there were two problems. One was an ill-fated experiment by eBay to replace the dropdown with a big blue "Watch" button; that only affected certain accounts or IP-addresses. I recall that my machine at home and my machine at work behaved differently despite having similar specs and browsers. After a while, eBay did away with the big blue button and the dropdowns were back.

The other problem was the "Add to Watchlist" dropdown being replaced by a text link. Not sure what caused that, but signing out and then signing back in seemed to fix it when it occurred.

I can still see the "Add to Watchlist" dropdown on my item pages, so I don't know which problem you are having.

One possible workaround -- add new items to your Watch List (since that's your only option apparently), then use the old "All Lists" link:

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&SortOrder=ASCEND&GotoPage=1&MyeBayListIndex.Filter=A...

From that page you can use the "More actions" link at the right side of each item to choose "Add to List" to put an item on a different list, and then delete it from the Watch List to make more room for new items. A bit cumbersome, but if you have a lot of items on a lot of lists, it works.

electrodoc · ‎09-26-2018

One possible workaround -- add new items to your Watch List (since that's your only option apparently), then use the old "All Lists" link:

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&SortOrder=ASCEND&GotoPage=1&MyeBayListIndex.Filter=A...

From that page you can use the "More actions" link at the right side of each item to choose "Add to List" to put an item on a different list, and then delete it from the Watch List to make more room for new items. A bit cumbersome, but if you have a lot of items on a lot of lists, it works.

Thanks for the workaround and link!

I will try the workaround when I have a few hours to waste, but I still wonder why eBay doesn't even try to fix things like this that so many have complained about. It impacts what I (don't) buy and is costing them money because I simply don't have the time to fool with their stuff that doesn't work properly.