eBay

braddockfineart · ‎08-17-2022

As of today (17th August) all my new listings are showing the incorrect price. The listing itself is correct but the price shown to buyers is 20% higher. Clearly there is a glitch and VAT is being incorrectly added to the price which is displayed. When I try to revise the listing the correct price is shown but when I re-list the higher price (+20%) is shown again.

If I go in as a Guest and try and buy one of my items it is the lower price that is charged.

I have been on to Customer Services - but in a cople of weeks all my listings will have the infated prices shown if this is not fixed.

Has anyone else had a similar problem?

shipscript · ‎08-17-2022

@braddockfineart

When I look at your listings on the UK site, I see the discrepancy.

I would recommend reporting it to the UK programmers, as we aren't seeing that issue here in the US.

https://community.ebay.co.uk/t5/Technical-Issues/bd-p/TechnicalDifficulties

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.

braddockfineart · ‎08-17-2022

@braddockfineart wrote:
As of today (17th August) all my new listings are showing the incorrect price. The listing itself is correct but the price shown to buyers is 20% higher. Clearly there is a glitch and VAT is being incorrectly added to the price which is displayed. When I try to revise the listing the correct price is shown but when I re-list the higher price (+20%) is shown again.
If I go in as a Guest and try and buy one of my items it is the lower price that is charged.
I have been on to Customer Services - but in a cople of weeks all my listings will have the infated prices shown if this is not fixed.
Has anyone else had a similar problem?