View count

[teawithkasey]

I can sometimes see the number of views now on my laptop BUT, I can not see them on my eBay app with my phone!! Since my phone is my primary source for eBay this is seriously frustrating! Anyone else having app problems??

[joel2tone · Accepted solution]

Yes I posted the same problem last week.  Many others have the same thing. I was told that it had to do with revising an item, if you revised it, the item would have a view and page count that was incorrect. On my page, it was crazy, zero page views with 3 or 4 watchers. How is that? I called and got a supervisor and they gave me 7 dollars credit which is nothing. I was told it would be taken care of by July 4th by the same supervisor and it isnt. They are just blowing smoke.  

[joel2tone]

I'm sorry I didnt include that I'm on a PC, tablet and my phone, they are both having the same problem. 

[teawithkasey]

Thanks, I guess everyone should start calling. I know its been going on for a while but I can see it on my laptop, (inconsistently but sometimes it’s there!) and it never shows up on my phone!! Thanks again.. just venting!!

[a_happyhoarder]

I've had the same problem and the revision issue makes sense because I have made revisions on items recently. 

BUT...I don't think that should happen! I should get my number of views regardless of revisions. 

[msswank]

This has been going on for several days now.  If they know what is causing it, why can it not be fixed?  Ebay encourages us to relist items. There should not be obstacles such as this.  Please ebay, take care of this issue of NO VIEWS.