01-03-2018 03:26 PM
On listings with mulitple variations when I choose a variation, ie. color, the picture does not change to that color all I see is the search picture. I tried different listing for different items and had the same thing happen. I can choose the variation from the drop down menu but the picture does not change to match my choice.
This is happening when I am shopping on a mobile device ( but not through the app).
01-03-2018 05:30 PM
It's possible that the default photos were used. To make the actual item type match the variation picture, look for the "Add Variation Photos" and picture must be taken for each variation option created.
01-03-2018 05:46 PM - edited 01-03-2018 05:51 PM
No, that is not it. Thank you though. It works just fine on a standard computer or the mobile app. It just doesn't work on mobile devices. Also it is not just my listings, I searched other listings and it is happening across the board. I called eBay and was told mobile devices are not a top priority because everyone uses the app. on mobile devices. It only happens if you go to m.ebay.com, for instance go to eBay through Goggle search. But they will let Tech Support know.
01-03-2018 08:19 PM
Another glitch.
Sorry that I misunderstood you.