Update on experience with resolution management customer service
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01-29-2022 10:26 AM
Technically speaking about the performance of managed payment systems and customer service related issues . The following issues which I wrote about in December of 2021 are of great concern to anyone who has not yet felt the complacency embedded in the accounting practices of Ebays managed payments.
First of all you are very well being fleeced along with every single seller in the EBay forced managed payment system. You may very well on the beneficial end of their combobulation of the intentional data parsing.
My experience and the lack of managements absence in response to multiple requests of an audit respectfully put forth, the response in kind was not absolutely zero. Oh no it was answered when I finally was connected to a manager whom responded to with few and complacent we don't do that's.
We don't provide a comprehensible running balance in simple format.
What kind of managed payments would in any case not provide an accurate to the penny account your money, where is that acceptable?
When the inquiry of this type is put forth to a customer service representative the response is after many transfer's it would have been 14 in one call, and a dozen or so others, I'm not exaggerating, it is documented- and in any sane realm of accounting the dazzle them with **bleep** and we don't do that's is what it boiled down to. The bottom line is a
what is dollar productive for the big fish is what course of action is taken. Never in my life have I seen such an overly complacent organization that promises the world and instead are so far out and away from the reality
of what was sold as the new world order at EB it is just astonishing.
The sad thing is I will keep selling here and hopefully I will be on the beneficial end of their accounting flaws that makes the same type of errors only the result will be like a monopoly chance card "bank error in my favor". The chances of the multitudes all benefitting from such an anomaly in their favor are possible, that's when the to big to fail company will have an epiphany, so will the investors at the next pitch and **bleep** meeting.
Nothing is more satisfying knowing that all that goes around comes around and all you have to do is know that mother nature has a way of making things right. At the end of the day it all works out. In the meantime my recommendation is to be patient understanding and try to stay on your toes because if you do not point out what is missing or unaccounted for may never find its way back into your bank account. Even then don't expect to much because my experience is that once your efforts and expectations are exceeding the threshold of profits and costing more than you are worth, you'll get the we've done all we can do and were not going to provide you with anymore than what we want to because we don't do that.
