The eBay Community

I Need Your Advice

I had a customer contact me because the rosary that they bought from me on May 5th (delivered on May 9th) is tarnishing. They referred to it in the email as a "necklace." It is not a necklace and it seems they have been wearing it, so sweat is going ...

Late shipment rate issues

I went in to my seller performance and saw that my late shipment rate was nearing 3% which can effect my rating. So I check the report and all of the transactions that I was dinged on show the item shipped the next business day after payment was rece...

A change in the policy?

In the past whenever a buyer wanted to return something I would get a note from eBay that "a buyer wants a return and we (eBay) have automatically approved the return." Lately, however, I get a note "A buyer wants to return something. You have until ...

I am curious to know your feelings about the 30 day returns policy, to qualify as a Top Rated Seller

It seems to me that with the economy being what it is, money is pretty tight. I would think that after 14 days, a buyer would know if they want the item or not. The real issue is having to accept a return on day 29 or 30 because the buyer found it a ...

Illinois retail delivery tax

The Peoples republic of Illinois dear leader and multi Billionaire Kim Jon Pritzker wants to get in on the bounty of the Retail delivery tax, he wants $1.50 per delivery adjusted yearly. $1.50 per delivery is many times higher that other states that ...

How Tariff Announcements Cost Me My 3-Year eBay Store

For three years, I maintained an eBay store with the highest possible seller metrics and Top Rated badges for both Global and USA markets. My track record was spotless – until everything changed overnight. The Timeline That Destroyed My BusinessApril...