Unable to update new payment card

[dox7dubsox]

Unable to update new payment card on eBay, it does not open the function when you click on add new card and account using a Mac laptop.

Why is this eBay function not working?

Have restarted computer several times.

Changed password.

How can I purchase as old card no longer in use?

Help anyone... especially any eBay personnel???

Thanks

[dox7dubsox · Accepted solution]

Less than zero help from eBay...

... anyway 

I added a new payment card/account using mobile iphone & able to delete payment cards no longer used or needed.

Once done it then also showed the update on the Mac laptop as well.

The Mac browser Safari was used.

[dox7dubsox]

Can also delete payment cards no longer used/needed

[kensgiftshop]

Gonna say, try a different browser and see if that helps, but looks like you got it taken care of.

[dox7dubsox]

Yes tried Google Chrome but would have had to make a new account, so just stayed with Mac browser Safari

Thank you.

[kensgiftshop]

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@dox7dubsox wrote:

Yes tried Google Chrome but would have had to make a new account, so just stayed with Mac browser Safari

Thank you.

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No, you wouldn't need to make a new account, just use your Ebay log in information.

[dox7dubsox]

On Google Chrome it does look like it will allow the option to add new payment card etc

Thanks for the suggestion.

If anyone has tried other browsers/methods and found them to work then please share info to help others.

Nice 1.