04-27-2021 04:36 AM
I have been unable to purchase items as a guest or as a member to Ebay. I have a PayPal account and once the I sign in to pay on PayPal the Ebay screen stops and the transaction ends. This has been ongoing for the last 2 days. I have used different browsers to no avail. Need to know if this is an Ebay issue or is my issue. I can and have purchased items in the last 2 days through PayPal at different sites successfully.
Regards
04-27-2021 05:52 AM
It has been an issue on ebay since Jan of 2020 and the last couple of days it has been worse. I have customers complaining to me about the same issue.
04-27-2021 07:06 AM
Disabling ad blockers, pop-up blockers, script blockers or other privacy tools on the sign-in or verification page can help; many of those have settings that can interfere with verification. You may be able to turn them back on once you have signed in or checked out and updated your eBay cookies.
If you are using Firefox, try disabling Enhanced Tracking Protection on eBay using the shield icon to the left of the page address.
If you are able to sign in and check out using a private or incognito browser window, that might indicate a problem with a corrupt or blocked cookie. Try erasing just your eBay cookies manually in that case.
Or try a different browser -- preferably the latest version of a popular browser that you do not normally use and one that has no add-ons or extensions installed.
Try a different payment method; try checking out directly on ebay.com without using PayPal.
Or try checking out using the eBay app or the browser on your phone.