06-04-2018 06:48 PM
Sigle listing: Category: Any.... I tried all of them to see if the system kicks in. Nothing. I check every two hours thinking maybe eBay is having an issue with the system and so far, the same. Unable to list items on ebay so far today.
When you click a catagory.. let's say collectibles.... it should bring up a sub-catagory... Well it does not. It just stays... and nothing happens.
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06-05-2018 01:55 PM
@deborasatticstore wrote:
Sigle listing: Category: Any.... I tried all of them to see if the system kicks in. Nothing. I check every two hours thinking maybe eBay is having an issue with the system and so far, the same. Unable to list items on ebay so far today.
When you click a catagory.. let's say collectibles.... it should bring up a sub-catagory... Well it does not. It just stays... and nothing happens.
Hi @deborasatticstore, I tested this out on one of your drafts and was able to change the category without an error. Can you double check that you are still running into this and let me know what steps you take so I can recreate the problem on my end? I'll be happy to get any outstanding issues to our tech teams with more details!
06-04-2018 06:59 PM
your not alone, I can ONLY list in the category selected FOR ME! and I can't add a 2nd category if I so choose to pay the listing upgrade fee--being blocked from doing so!!
06-04-2018 07:33 PM
Just spoke to a nice gentleman in eBay. He couldn't open the sub-category either. Sounds like a glitch.
06-04-2018 07:40 PM
Not only that. Say you finally got in the page to list your item so. you changed your mind in the category you wanted listing under..... so you click " Change Category" ... Nothing happens. . If you click any category of your chooseing it just stays there.
06-04-2018 07:41 PM
06-04-2018 07:57 PM
Well that's not good. I hope our customers can see our listings ...
06-05-2018 05:23 AM
@Anonymous
want to look at this? a number of these complaints, concerning the browse category function on the listing form. I haven't verified....
For those that are having problems with this......just a thought, but if you have an item with the category you want to use, you could try using "sell similar".
06-05-2018 05:54 AM
Good point but if you want to add a second category in that same listing you can't the browser won't let you.
06-05-2018 01:55 PM
@deborasatticstore wrote:
Sigle listing: Category: Any.... I tried all of them to see if the system kicks in. Nothing. I check every two hours thinking maybe eBay is having an issue with the system and so far, the same. Unable to list items on ebay so far today.
When you click a catagory.. let's say collectibles.... it should bring up a sub-catagory... Well it does not. It just stays... and nothing happens.
Hi @deborasatticstore, I tested this out on one of your drafts and was able to change the category without an error. Can you double check that you are still running into this and let me know what steps you take so I can recreate the problem on my end? I'll be happy to get any outstanding issues to our tech teams with more details!
06-05-2018 08:32 PM
Cant relist or revise any item. I can using turbolister still but otherwise the ebay site is useless for putting up new stuff or revisions. Also my ebay active showing all messed up pictures...site is glitching out hard.
06-06-2018 04:31 AM
Ok I click help solutions, it was solved with in 6-8 hours after I made the call to ebay. The representative refered this to upper managment. Happy all is good now. That was one of the strangest things heppen to me on eBay. In my top 5.