Unable to edit/update listings with variants.

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‎07-20-2023 11:50 AM - edited ‎07-20-2023 11:52 AM
Starting yesterday (7/19), any of our listings with variants can not be updated. Goes to an eBay error message that says "Oops, it's not you it's us" and that a "server is down." Can't update inventory and at risk of overselling.
Spoke with support, and they are clueless, but adding our account to a list for investigation. Then also said that it was a sitewide issue and they are working on it. Kind of concerning...
Anyone else?
Unable to edit/update listings with variants.
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‎07-23-2023 07:02 PM
This is a known issue, discussion here:
Anybody else that finds this thread and has the same problem can contact CS and ask them to add their ID to the existing tech ticket ALERT 14827
Unable to edit/update listings with variants.
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‎07-24-2023 04:27 AM
You can edit inventory using the update price and quantity template under the Reports tab.
