06-25-2022 09:19 AM
06-25-2022 04:25 PM
If you can't upload your own return label, or if the eBay generated return doesn't update automatically (as it's supposed to) then contact eBay CS to add it for you. There is a bug where buyers can't upload the tracking - it's been going on for over a year with no fix apparently.
contact an agent from the left side of this linked page:
https://www.ebay.com/help/contact_us?id=4002&st=10