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Unable to add to cart or Buy it now

@Anonymous
tyler@ebay


Can you help me out here? 
I am trying to purchase as buy it now or add to cart  & keep getting this

Can't add to cart I get this



gloves 5-18 3.JPG






And if I try to skip the cart & try to buy it now. I get the below message

Tried from Sponsered listing as well as regular listing from this TRS seller 
Called CS spoke to a Rep in Texas , they asked about unpaid items which i don't have , anything under buyer requirements this seller may have me blocked for  ? No not a chance

Never purchased from them before so that's not it. The Texas CS rep was wonderful but did advise they have no idea what is wrong & no  way to try to replicate or try to add to cart like you can do.

She thought possibly seller was OOS it shows more then 10 available &I tested while on the line & it  is happening for not just gloves but any items I try to add to cart from this seller.

at this point can you help me out here please. 
Thanks.
gloves 5-18.JPG

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Unable to add to cart or Buy it now

tyler@ebay
eBay Staff (Alumni)

@labs118 wrote:

@Anonymous
tyler@ebay


Can you help me out here? 
I am trying to purchase as buy it now or add to cart  & keep getting this

Can't add to cart I get this



gloves 5-18 3.JPG






And if I try to skip the cart & try to buy it now. I get the below message

Tried from Sponsered listing as well as regular listing from this TRS seller 
Called CS spoke to a Rep in Texas , they asked about unpaid items which i don't have , anything under buyer requirements this seller may have me blocked for  ? No not a chance

Never purchased from them before so that's not it. The Texas CS rep was wonderful but did advise they have no idea what is wrong & no  way to try to replicate or try to add to cart like you can do.

She thought possibly seller was OOS it shows more then 10 available &I tested while on the line & it  is happening for not just gloves but any items I try to add to cart from this seller.

at this point can you help me out here please. 
Thanks.
gloves 5-18.JPG


Hi @labs118!

 

Error code 70297 is one that is displayed if the seller is unable to receive funds. There could be a number of reasons for that (PayPal has the account on hold, they need to update info, restriction, etc), but ultimately "It's not you, it's them". 😉

Tyler,
eBay

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Unable to add to cart or Buy it now

tyler@ebay
eBay Staff (Alumni)

@labs118 wrote:

@Anonymous
tyler@ebay


Can you help me out here? 
I am trying to purchase as buy it now or add to cart  & keep getting this

Can't add to cart I get this



gloves 5-18 3.JPG






And if I try to skip the cart & try to buy it now. I get the below message

Tried from Sponsered listing as well as regular listing from this TRS seller 
Called CS spoke to a Rep in Texas , they asked about unpaid items which i don't have , anything under buyer requirements this seller may have me blocked for  ? No not a chance

Never purchased from them before so that's not it. The Texas CS rep was wonderful but did advise they have no idea what is wrong & no  way to try to replicate or try to add to cart like you can do.

She thought possibly seller was OOS it shows more then 10 available &I tested while on the line & it  is happening for not just gloves but any items I try to add to cart from this seller.

at this point can you help me out here please. 
Thanks.
gloves 5-18.JPG


Hi @labs118!

 

Error code 70297 is one that is displayed if the seller is unable to receive funds. There could be a number of reasons for that (PayPal has the account on hold, they need to update info, restriction, etc), but ultimately "It's not you, it's them". 😉

Tyler,
eBay
Message 2 of 3
latest reply

Unable to add to cart or Buy it now

tyler@ebay
Thanks Tyler
Had sent them a message  so will see what they respond.
I guess not being able to add to cart is what made me think this can't be a Paypal issue.
I would have thought I could still add items to cart at least .


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