02-20-2023 10:08 AM
I have tried most everything but still not able to login on my app. I’ve updated iPhone software, deleted app three times and reinstalled and changed my password I am at a loss. I can login fine through a computer but mobile app super not working. Anyone else have this issue? eBay said they were sending a ticket but haven’t seen this before.
02-20-2023 11:56 AM
What version number of iOS and what app version number?
Are you able to sign in to eBay using a mobile browser?
02-20-2023 12:02 PM
Hey there - here is the info:
ISO 16.3.1 eBay Version 6.96.0.3839
Able to login fine with computer and phone browser.
Thanks for the reply -
02-20-2023 12:50 PM
If clearing cache and data does not help, you may want to try posting on the iOS App board -- there are eBay folks that read and respond to app issues there that may be able to suggest something.
https://community.ebay.com/t5/iOS-App/bd-p/iosapp