USPS TRACKING feature opening to a blank box

[vintagemodgirl61]

I am attempting to track purchases, but the tracking function opens a blank box. Is the problem on USPS' end?

[wfd_57-0 · Accepted solution]

It's not the carrier. All of my tracking boxes are showing blank, regardless of the carrier. My son told me the same thing's happening on his purchases as well. We both are heavy purchasers. It's probably widespread and deep within ebay's own software. The problem seems to be a broken java link, or something related to java. I've had this problem for several days now. A workaround is to copy down the tracking number and feed it to Google's search directly. Google will show you a box that allows you to select below a possible carrier. Try what's there, it should jump to the carrier's own web page and show you the tracking results. If the tracking number starts with the letters "tba", it means "to-be-announced", so you won't get result anyway. Hope this helps somewhat and best of luck.

[azpostlady]

Same thing with me, and it does not matter what carrier...USPS, UPS, FedEx all the same, a blank box when you click on the tracking number.  I believe that there was a recent change with how the tracking information is shown and this change could be the reason for the glitch.  I hope that eBay fixes the problem in a timely manner.

[336randyg]

Glad it's not just me.

[labs118]

It's been hit or miss 
They changed the way they show tracking & I think they are still tinkering 
Several times yesterday I couldn't track items
Today so far it worked

[vintagemodgirl61]

Thanks!

[vintagemodgirl61]

Thanks! I thought it might have been virus.

[vintagemodgirl61]

Thank you so much.  I've copied and pasted my tracking to USPS Tracking directly and they have shown up,

[musicscopeharry]

I got the same problem with Chrome. However, it works fine under Firefox. Definitely not the carrier's problem but the issue between Chrome and Ebay.