Trying to use the virtual assistant...

[screaminmercury]

it appears to be down and just keeps me in a permanent loop - away from any help

[eburtonlab]

If you are looking for a call back, try this link:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

Currently 33 minute wait time for a call back. The live chat option no longer appears there.

If you are unable to get a call back, try contacting eBay via social media:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

[kensgiftshop]

Unless it's a problem with your account, you can ask questions here and get help.