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Trying to find my old ebay account

I hope I'm posting this in the right place.

 

How long does eBay keep accounts open if I haven't been on the platform for a while? The last time I sold anything was in 2009. I found my old eBay invoices that have my username on them but when I try to login with the username I get "Oops, that's not a match." The same thing happens when I try using the associated email. Is my old account gone? That would be a shame since I had lots of positive feedback on it.

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Trying to find my old ebay account

If you have not signed in to your account in at least the last couple of years, it is most likely gone -- deleted to prevent it from being hijacked.

 

Several years ago there was some sort of breach and eBay required many users to change passwords; if you did not, your account may have been deleted around then.

 

Either that or the username was changed; try signing in using the original email address used to register the account in place of your username.

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Trying to find my old ebay account

If you have not signed in to your account in at least the last couple of years, it is most likely gone -- deleted to prevent it from being hijacked.

 

Several years ago there was some sort of breach and eBay required many users to change passwords; if you did not, your account may have been deleted around then.

 

Either that or the username was changed; try signing in using the original email address used to register the account in place of your username.

Message 2 of 9
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Trying to find my old ebay account

I can't find one or my accounts

Message 3 of 9
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Trying to find my old ebay account

Find my old email account

Message 4 of 9
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Trying to find my old ebay account

This is not me!!!

 

Message 5 of 9
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Trying to find my old ebay account

@foxyr-2040 

 

This is not me!

 

If you are signed in to a different eBay account, sign out and then sign back in using your original username and password.

Message 6 of 9
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Trying to find my old ebay account

It was on there yesterday

Message 7 of 9
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Trying to find my old ebay account

It was on there yesterday

 

If you were signed in yesterday, your account is probably still there.

Message 8 of 9
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Trying to find my old ebay account

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

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