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Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

I've written only 1 ebay guide, but I put a lot of work into it. I want to update the information and add some pictures, but I can't get the images to upload. Tried by going to edit my guide, and also just by writting a whole new guide. I've spent hours trying to figure this out, even using multiple browsers. Won't work. The images are just jpeg, I generally use the Opera browser on my PC but can use Chrome or Firefox. Also, my guide doesn't appear on my profile page, although it's still available once I go into 'write a guide' and click MyGuides. Am I doing something wrong or is this feature just a bug-ridden mess?  If I can't fix my guide I'll just delete it rather than keep something incorrect or incomplete.

Thanks,

Shirley

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Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

I just came across the same issue. After messing with it for a while, I contacted Ebay. (1:18pm on Jan 17, 2018) They said they were not aware of the issue and they forwarded the complaint to tech support. I was told to try back in 48 hours. I can't say if it will work then, but that's where is stands as of now.

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Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

Yeah, thanks. I went back a couple days later to try the guide, but it still doesn't work. Then, after searching again, I found that same link.

 

It looked a little more basic, though. So I don't know if it allows like/share , youtube or maybe some other things I cant think of at the moment.

Message 4 of 10
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Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

I COntacted eBay Customer Service (English Representative in AMerica) about this 3 weeks ago.

 

He tried it himself & took screen captures & informed me he was going to get it to the Tech support Dept,

 

I worked Tech Support Previously & with computer programmes & glitches.

 

It simply ought NOT to take more than a few days to fix the **bleep** code & get the issue resolved.

 

Original OLD ebay Create Product Guide Link:
http://www.ebay.com/gds
"Write A Guide" Blue Button on right.


NEW eBay Create Product Guide Link:
http://cgi3.ebay.com/ws/eBayISAPI.dll?CreateProductGuide

CANNOT UPLOAD ANY PICTURES TO EITHER OF THE FORMATS.

I've got the following Browsers that I've tested & Tried on attempting to do this & NONE of them worked.
Maxthon, Chrome, FireFox, SeaMonkey, PaleMoon, IE, Avast, WaterFox, Sierra, Avant, Opera, Comodo IceDragon, Comodo Dragon.

If eBay wants "Content" Not Linked off of eBay?? They OUGHT To very well provide a WORKING solution for us to creaee & Write documents & product guides that are ON ebay Platform.

FIX IT, PLEASE.

Message 5 of 10
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Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

NO LONGER WORKS: NO LONGER A SOLUTION.

Message 6 of 10
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Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

This has been an issue for over five years, the cs reps likely know about it already..




https://bio.link/langs
Message 7 of 10
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Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

Please see this link - https://community.ebay.com/t5/Technical-Issues/Trouble-uploading-images-into-a-guide-for-buyers/m-p/...

 

Contrary to the above post, adding images to Guides still have issues.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 9 of 10
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Re: Trying to edit my Ebay Guide- can not add images,can't get it to link to my listings, HELP.

For any who have not heard the bad news...see this link about the end of Guides...

 

https://community.ebay.com/t5/Technical-Issues/Trouble-uploading-images-into-a-guide-for-buyers/m-p/...

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 10 of 10
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