cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to buy return label and get access denied

Access Denied

You don't have permission to access "xxxxxxxx" on this server.

Reference #18.edfda17.1624370141.40b49a6f

Message 1 of 5
latest reply
4 REPLIES 4

Trying to buy return label and get access denied

Got'er fixed working ok

Message 2 of 5
latest reply

Trying to buy return label and get access denied

"Access Denied" errors when trying to check out or pay usually indicate some sort of network error.

 

If you are using a VPN, try disabling it. If you are using a browser add-on like "Disconnect", try disabling or changing settings, or try another browser.

 

If you are using a custom firewall, that may be causing problems.

 

Try paying using your phone or laptop when not connected to your usual network WiFi.

 

See here for further suggestions of things to try:

 

https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948

Message 3 of 5
latest reply

Trying to buy return label and get access denied

Having the same problem, how did you fix it?

Message 4 of 5
latest reply

Trying to buy return label and get access denied

Same thing happening for me. I am trying to purchase a return label and I get "access denied" - This happened before and then after I called eBay, they sent customer a label and gave me a defect for not handling the return myself.

 

Does anyone know how to get past the "access denied" page?

Message 5 of 5
latest reply