03-29-2022 08:39 AM
Has anyone else had trouble invoicing, especially large items, the 40 item max?
I have several customers I run a 1 month tab for or until their box is full. I run auctions and not buy it nows, so that is possible.
For months now, I try to send an invoice and get an error message to try again later. The only problem is when I try again later, I get the same message, even days later.
I also used to be able to send one invoice, then go to the next batch and invoice that at the same time. Now if they somehow finally get an invoice, they have to pay it before i can send another.
When you check their items page it shows the invoice sent, yet they can not find it in their inbox or spam folder.
Also if i try to send a fresh invoice when it says it failed, right away, it regroups the items, adds some that weren't invoiced, drops some that were and never seems to put 40 on the next invoice.
Anyone having similar problems? Most smaller 10-20 item invoices seem to go through.
03-29-2022 08:41 AM
I just wanted to add, I have been able to work around this by sending a straight up pay pal invoice to some of these customers, but I'm sure ebay isn't happy about that, so they might want to fix it, because they are losing money. (that should get their attention)
03-29-2022 08:47 AM