02-26-2020 07:36 AM
Hi,
I got a message from eBay today congratulating me about achieving Top Rated Seller status.
as I understand it your listings have to offer 1 day handling time and free 30 day returns to qualify for the badge and benefits. I immediately amended my listings to reflect these requirements.
I am still not seeing a top rated badge on my feedback page or In any of my listings.
does this take a while to show up? Is this a glitch? Am I doing something wrong?
please help.
thanks
-Ryan
02-26-2020 08:02 AM
Maybe the congratulations was in error. One of the requirements for TRS status is 100 sales transactions within the past 12 months.
02-26-2020 08:06 AM
I have over 100 sales and $1000’s in sales the past year
I am shown as top rated in my settings but the badge is nowhere to be found on my page or my listings
02-26-2020 08:44 AM
According to your listings, you are still on vacation:
"This seller is currently away until Feb 27, 2020. If you make a purchase, there may be a delay in processing your order."
And your store:
"ON VACATION UNTIL FEB 27. Incoming orders until my return will require a 7 day handling time. Thanks!"
I am not seeing any "top rated seller" badges in search results on the US site. When I use the Canadian site, I do see some.
02-26-2020 09:13 AM
Yeah the vacation ends today. Gone for 1 week.
i am still not seeing any TRS badges anywhere even tho I got the messages from eBay earlier today, my settings state I’m a TRS, I meet all the requirements, and all my listings currently meet the requirements.
am I missing something here?
is this a glitch or does it take time to show up?
im confused
02-26-2020 12:53 PM
This apparently isn't about vacation settings or listing specifics. Your basic feedback profile page is not showing that you are a Top Rated Seller. Here's an image from a TRS feedback profile; yours doesn't have this TRS statement, on either eBay.com or eBay.ca:
02-26-2020 01:33 PM
I understand that my profile and listings aren’t showing the badge, but what I don’t understand is WHY?
-I got an email stating I’m a TRS today.
- I meet all the requirements and my seller dashboard says I’m TRS
-All of my listings qualify for TRS plus
bearing all of the above information I’m mind, I’m confused as to why I can’t see the badge or any acknowledgment anywhere ?