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Today's technical issue - Can't log off

Today I can't log off eBay.  I just get the spinning wheel and "Please wait."  I think it's time that eBay invests in more computing power so that response time is improved and users can log in and log off in a timely manner.

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Re: Today's technical issue - Can't log off

clear your browses of cookies...

View Best Answer in original post

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Re: Today's technical issue - Can't log off

clear your browses of cookies...

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Re: Today's technical issue - Can't log off


@donsdetour wrote:

clear your browses of cookies...


The "Accept as Solution" button is missing, but thanks for reminding me of this housekeeping option.  I consider your post the solution.

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Re: Today's technical issue - Can't log off

The "Accept as Solution" option should appear when using the caret menu of the message you want to choose, just below the permalink option:

 

eburtonlab_0-1628527945961.png

 

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Re: Today's technical issue - Can't log off

Thanks, I never clicked on the caret menu, so I've just learned something useful.  Also, the Accept as Solution button is now appearing on the message.

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Re: Today's technical issue - Can't log off

You are most welcome.

 

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Re: Today's technical issue - Can't log off

Here's another tip to improve performance if you see the spinning wheel too many times and things are slow.  Reset your Wi-Fi Modem.  Even after clearing cookies and defragmenting my disk drive, all was slow until I did this.  It was MAGIC!

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