09-02-2021 08:48 AM
This just started happening. I'm using a desktop computer. When I click "Print packing slip and more" Print documents comes up and the buyer's address is shown. Then when I click "Packing slip" the packing slip shows:
Ship to
Buyer's name
null, null
09-04-2021 07:39 AM
Try clearing your browser's cache to force a fresh page, or even try a different browser.
09-04-2021 08:56 PM
I had this issue and informed eBay twice. The name line is too long. Too many characters. Try reducing that or address line.