The item i purchased is defective

[patrsan-3041]

I bought a bicycle from ebay and is defective. Also, when i sign in to my account does not show i bought from ebay.

[kensgiftshop]

Did you buy as a guest?

Here is some information on guest orders.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-...

[redmodelt]

How long ago did you buy it?