02-06-2023 04:54 PM
I have received an email from eBay to start a refund for a cart that I had purchased. After clicking the "ask us to step in" link I filled in the required information and clicked the enter button. An error page came up stating:
02-06-2023 05:21 PM
Make sure you are signed in to the same eBay account you used to make the purchase.
Can you find the transaction in your Purchase History?