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Submit an Offer payment not using preferred PayPal method

The new feature on all Submit an Offer transactions requires a buyer to select their payment method when an offer is placed.  I select PayPal, it goes through the standard login process and I select which PayPal method to use. There are two payment methods in my PayPal account - a credit card (set as primary method) and a backup bank account.  I select to use the credit card (primary method) and eBay completes the offer.  I get an email stating "You’ve set your PayPal account as a default payment method to pay for the offers and bids you make on eBay. "

 

Problem: When the offer is accepted and the PayPal transaction is generated, it is using a different PayPal payment method than the one I've selected during the setup.  It uses the backup bank account rather than the credit card which was selected during the setup and is also marked as the primary method in PayPal.

 

Please advise.

Message 1 of 19
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18 REPLIES 18

Re: Submit an Offer payment not using preferred PayPal method

In my case, that did the trick. Just to be sure, I also cleared out any legacy automatic eBay payments and left only the most recent one which I made sure was set to Credit Card for funding.  

Message 16 of 19
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Re: Submit an Offer payment not using preferred PayPal method

I doubt there is any way to address payments that have already processed as funded from a bank account - you can only change the setting for future payments/offers. I agree that the process for setting up a new automatic payment connection between eBay and Paypal should be more intuitive.

Message 17 of 19
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Re: Submit an Offer payment not using preferred PayPal method

Yes...and now they automatically change you Paypal settings to auto login. Which means, you've got to go into your settings and change things back to log in with your password again. eBay just can't leave things alone. If if "aint" broken, don't fix it.

 

Message 18 of 19
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Re: Submit an Offer payment not using preferred PayPal method

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Message 19 of 19
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