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Still can't add item to collection

Firefox 54 on Windows 7.

 

When I try to add an item to a collection I get an error like "There was a system error." This was an error the morning of yesterday 8/1 and it's still a problem today. This normally works with all my FF plug ins so it must be on Ebay's end.

 

Or could Ebay not like my VPN? My VPN was running at home and I got the error, and I'm at work without a VPN and I still get the error.

Message 1 of 36
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35 REPLIES 35

Re: Still can't add item to collection

8 November 2017 and still there is an issue with adding an item to a collection with the same $&%@#*! error message.  OK EBAY!   Smiley Mad

Message 16 of 36
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Re: Still can't add item to collection

Not very intuitive to take away a KEY feature/function that buyers use to actually monitor, catagorize,  and then buy items on eBay.  Please bring back the "add to lists" capability to the "watch" button.  Thank you.

Message 17 of 36
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Re: Still can't add item to collection

This worked, thank you!
Message 18 of 36
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Re: Still can't add item to collection

This has been a problem since Oct 2016. With windows 10, Firefox v56 I usually get "There was a system error" when I try to add a Buy It Now item to a collection. On Google Chrome v62 when I click add to collection, at the bottom of the window, I get a spinny circle followed by "adding" but nothing happens after 30 seconds. I will try clearing my FF cache to see what happens.

Message 19 of 36
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Re: Still can't add item to collection

Same here its the circle of life, where it spins and your time is perpetually wasted waiting.  Drives me nuts.

Message 20 of 36
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Re: Still can't add item to collection

I've been having the same issues for several months now. It won't let me delete a collection, add to a collection, edit a collection, save for later and the list goes on and on. Ebay is just plain frustrating these days 😞 😞 😞 😞 😞 😞
Message 21 of 36
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Re: Still can't add item to collection

Referring to relocating the item into another collection, I presume you meant to say.
Message 22 of 36
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Re: Still can't add item to collection

1/19/2018  The problem persists.

Message 23 of 36
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Re: Still can't add item to collection

Having the same problem here.... So frustrating!
Message 24 of 36
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Re: Still can't add item to collection

January 27, 2018.....Still cannot do ANYTHING with Collections, and I mean NOTHING. It's been going on with me for at least 4 months. I either get the error message or the wheel keeps turning... And turning... And turning. What is wrong that eBay techs cannot or will not fix it??? I need it so badly right now & once again, I made the foolish mistake of trying. Just pitiful, eBay. 

Message 25 of 36
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Re: Still can't add item to collection

Someone on another thread says that it's definitely a "computer issue". Really? Then why is it also happening on my Samsung Galaxy Note 8? And before that on my Samsung Galaxy Note 4? As far as I am concerned, it is definitely NOT a computer issue! 

Message 26 of 36
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Re: Still can't add item to collection

I figured out a way to get mine to work, not sure if it will work for everyone else or not.  I have my collection, that I'm trying to add an item to, open in one browser window, and the item, that I'm wanting to add to the collection, open in another browser window.  I'll click on add to collection, and if I get the never ending loading error, I'll go to the collection window and click refresh, and usually the item I was trying to add will appear in my collection, even though the other window never seemed to process it correctly.

Message 27 of 36
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Re: Still can't add item to collection

I get that too. And it's now February of 2018!

Message 28 of 36
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Re: Still can't add item to collection

Collection tools are broken for me too

Message 29 of 36
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Re: Still can't add item to collection

Maybe its another glitch.
I would try to get to my cookies and web history clean.

I had that issue, but in Chrome, no in Firefox. Actually, Firefox is my Web Browser for editing listings and collections to eBay.

Message 30 of 36
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