Sold items still listed in the Active listings . had to manually do "End Listing"

[alskha.9gkbj0a]

this started a week ago  . sold items still listed as active on my end , i had to manually remove them after they are sold , which is really annoying . 

[eburtonlab]

Are you using the "out of stock" option?

https://www.ebay.com/help/selling/listings/creating-managing-listings/multiquantity-listings-listing...

[alskha.9gkbj0a]

no , they are single used items . 

[wastingtime101]

Did you check your settings on this page @alskha.9gkbj0a ?

https://www.ebay.com/uas/selling-pref

Under the second section, see if "Listings stay active when you're out of stock" shows a blue slider (turned on). If it does, turn it off, back to gray.

[alskha.9gkbj0a]

i turned it off  . still didn't fix the issue . logged out and in on both the app and my desktop .

[wastingtime101]

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@alskha.9gkbj0a wrote:

i turned it off  . still didn't fix the issue . logged out and in on both the app and my desktop .

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You sold items after you turned off and those listings did not automatically end @alskha.9gkbj0a ? Is that what you're saying?

How it works once you turn off the setting:

Any listings still active with 0 quantity will remain active until you manually end them or until their monthly renewal date approaches - whichever comes first. You can leave those listings alone and they will end on their renewal date.

Any listings sold out after you turn off the setting will end when the item sells.

[alskha.9gkbj0a]

i think it worked . i had a sale after i turned it off and the item is not in the active listing .