Honestly, facebook is just as bad. It seems the bigger the company the less ability they have to run things smoothly. Here is a small list of what has plagued my account these last 6 months. As a note I don't fear a terminator type takeover of the planet when they can't get an AI to not screw up a selling account. It's all automated nowadays and real human barely get to see and make changes, the the AI is dumb as all hell.
1. It all started Jun 05 with my promoted listings just being shut down, I couldn't get more than 1% of total impressions on my promoted account. After a month they finally figured out the cause and I started getting promoted views again but the damage was already done, and my views remained lower than before, impressions and listing view wise.
2. Once the promoted was fixed I keep getting random spike on my external views, I am talking 3-4k when they are normally 3-400. They are supposedly looking into this but it's been a month with no real headway and they aren't responding to my replies. (don't have picture of spike but I have other posts where you can see them, none happened today and yesterdays have been removed, seems that after 24-48 hours the Ai reverts the views to the correct amount.)
3. There is a discrepancy of at least 4-5 items from my notifications to my items needing to be shipped so my late shipment sits at least 1.5% every day. This is was a headscratcher as I couldn't figure out why it was happening, but again the AI thinks there is some items missing every day on my store that is not being shown to me. When I hover over the bell for notifications it shows 10 items need to be shipped but when I click on the ship now or overview/ship items there is only 6 that need to be shipped. Every single day there is the same amount of 4-5 items that for some reason the computer thinks is late yet the items aren't in the ship now so I cannot ship them, I think I shipped them but the computer doesn't seem to figure it out.
I would guess eBay overall, especially in clothing is slow at the moment, but I cannot tell since my store has been horrible since June 05 with all these technical problems. I am sure eBay doesn't care and they can just find a few people to cover what I was selling but if you're a seller, I would not put all my trust into eBay as they haven't given me much reason to think they can fix anything above removing a negative from your account.
@texas_online_thrift1 wrote:3. There is a discrepancy of at least 4-5 items from my notifications to my items needing to be shipped so my late shipment sits at least 1.5% every day. This is was a headscratcher as I couldn't figure out why it was happening, but again the AI thinks there is some items missing every day on my store that is not being shown to me. When I hover over the bell for notifications it shows 10 items need to be shipped but when I click on the ship now or overview/ship items there is only 6 that need to be shipped. Every single day there is the same amount of 4-5 items that for some reason the computer thinks is late yet the items aren't in the ship now so I cannot ship them, I think I shipped them but the computer doesn't seem to figure it out.
Mine has done this for years - in fact, I can't remember a time that it's ever been accurate. However, it's never affected my late shipment rate. You're saying that you're shipping everything on time, but your late shipment rate shows 1.5%?
