Site problems

[trevorvb]

These stupid eBay **bleep**s ensure you cant complain to them There is no customer care except a few stupid topics not relating to their site They avoid any issues so they dont have to take responsibility for their actions just like big banks **bleep** **bleep** 

[bitbeat]

never had so many items listed and so few views.

there's something going on that hasn't been fixed for a week.

[grilled]

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@bitbeat wrote:
never had so many items listed and so few views.

there's something going on that hasn't been fixed for a week.

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For a little over a week now eBay search has been incorrectly displaying some US items in Search Results as if they were being sold by International Sellers,  at the bottom of the Search Results page.    The bug is intermittent.  The same items from the same sellers are sometimes displayed in the correct place on the Search Results pages, and sometimes not. 

The buyer/shopper's search setting for "Item Location" when set to Default triggers this bug.  If the buyer/shopper changes Item Location to US, North America, or Worldwide, the search results are displayed accurately.  

This is a bug that could explain why you have had so few views for the past week.

tagging: heidi@ebay

[bitbeat]

"as if they were being sold by International Sellers,  at the bottom of the Search Results page. " 

are you saying that since the bug identifies them as International sellers' items, that they are then sent to the bottom of search??????????

so my items are sent to the bottom of search because of an 'intermittent bug'?

buyers would have to sort by US only to get the items to display correctly in search?

I, for one, search by lowest price, and NEVER bother to sort by region.  I imagine most US buyers do too, unless they are getting pages and pages of .99 from China first...

[ig-trade]

Hi there.
I am from the UK , selling in the UK and abroad. on 21.08 I experienced something what never happened before ( 2 years ) I have sold all my items abroad over night and nothing in the UK during a day. By 9 am I had like 9 parcels sold ( this is about 80% of my usual sales ) and then nothing for a day.

[grilled]

@bitbeat wrote:

"as if they were being sold by International Sellers,  at the bottom of the Search Results page. " 

are you saying that since the bug identifies them as International sellers' items, that they are then sent to the bottom of search??????????

so my items are sent to the bottom of search because of an 'intermittent bug'?

buyers would have to sort by US only to get the items to display correctly in search?

I, for one, search by lowest price, and NEVER bother to sort by region.  I imagine most US buyers do too, unless they are getting pages and pages of .99 from China first...

Please look carefully at the search page and search results.  

Item Location is a Search Parameter.  It's part of EVERY search.  See the left side of computer screen.

SORT By  is not a Search Parameter.  Sorting is showing what order you want to see the items in.

If eBay wrongly displays a US item as being sold by an International Seller, it is grouped, separately, at the bottom of search results, no matter how you sort the results (price, date, best match, etc.)

Also, Item Location is not a sorting parameter.

Read this carefully

[mallontown]

not only dio i have the same international search problem but I also have a problem with internation sales not populating the tracking number and when I try to do it manually it say the number is already in use. 

Ebay are you going to reply to these concerns?

[Anonymous]

Hi all - Both the issue with showing as an international seller and problems with tracking numbers, are known by our tech teams. They're working on resolving these and I'll be happy to include your user IDs to the open reports. If you could reply here with the item numbers that are being affected, I'll get you added ASAP. Apologies for any trouble these are causing and hopefully we'll see the fixes soon.