Sign In Issues

[Anonymous]

For some reason I can't attach a screenshot of the problem I am facing so I will describe it in detail. Every time I sign in to eBay. It signs me back out. I have used Microsoft Edge, Firefox, and even Brave Web Browser. I have attempted to sign in while not in-private browsing mode, and have attempted to sign in using in-private browsing mode. Every time after signing-in and going through the two-factor authentication I end up with a screen with the green box saying "Your signed out, sign back in." Occasionally I will get one of those Captcha check boxes too to verify that I am human. The only time I have been able to successfully sign-in to eBay is if I refresh the sign in page multiple times before I sign in. This takes me at least four or five attempts to gain a successful sign in. I have even changed my password in the hopes that doing so would stop this issue. Can someone please tell me what is going on with eBay's website? Is there another thread that already discusses this issue? 

[eburtonlab]

@Anonymous 

Are you using a VPN or a hotspot? Or privacy software such as Ghostery or Disconnect? Is there anything nonstandard about your network connection? A custom firewall or special security software?

Are you able to sign in successfully using a different device, or a different network? Using the eBay app?

Any difference if you use a different link to sign in to eBay?

Can you disable 2-factor authentication and then sign in successfully?

[Anonymous]

I'll double check and get back with you. Thank you for the assist.