04-30-2020 06:04 PM
I use the bulk shipping tool for most of my shipping. The vast majority are first class mail packages. Lately I have been having trouble with labels. For example, I printed 11 labels this morning. Of those, 6 printed labels had tracking numbers that were DIFFERENT from the numbers listed on the "Manage Shipping Labels" page. (The other 5 were fine). Also, I have noticed that some labels are printing out with false characters in the tracking numbers or other gibberish. When I reprint them, they come out fine. When I use a different computer and printer to print them, the same thing happens. Has anyone else seen this? I contacted eBay customer support one month ago and they haven't given me an answer.
05-01-2020 09:02 PM
This has been happening to me as well for the last few months when using Firefox. Usually when there are a lot of labels...i've done four and they've been fine but more than that and it gets screwed up. I switched to Microsoft Edge just to print the labels and it has worked fine so far.
05-01-2020 09:06 PM
Thanks. I will try Edge to see if it makes a difference.