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Shipping label problems - all options ghosted

When you go to print a label - sometimes all the options are ghosted. Other times they are there and when you change weight all the options disappear. I had to close browser and reopen several times to sometimes get it to work. Sometimes refreshing will get options back, other times it won't

Message 1 of 9
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8 REPLIES 8

Re: Shipping label problems - all options ghosted

same issue. help

Message 2 of 9
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Re: Shipping label problems - all options ghosted

Same here. Cant ship anything

Message 3 of 9
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Re: Shipping label problems - all options ghosted

same here, i find that if i play around with the weights eventually i can get it to work.  i think there may be an issue with USPS all around as I had a customer contact me because they couldn't check out as it is not calculating shipping

Message 4 of 9
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Re: Shipping label problems - all options ghosted

Same here this morning at 7:45 am CST

Message 5 of 9
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Re: Shipping label problems - all options ghosted

Same here! Also search not working and my store shows zero items. And yet the eBay system status page shows "all services in good health".  🙄

Message 6 of 9
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Re: Shipping label problems - all options ghosted

Also unable to select shipping options for labels to ship. Options either grayed out or incorrect shipping option pre-selected.

Message 7 of 9
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Re: Shipping label problems - all options ghosted

its the same for me with UPS and USPS 

Message 8 of 9
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Re: Shipping label problems - all options ghosted

Yes, same problem, had to use an alternate shipping option to get labels created and printed using USPS.

A reason for the issue form someone at ebay (IT/Management/Customer service) would be useful.

Message 9 of 9
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