Shipping Details not displaying on Firefox

[ezbts]

It seems random but certain items will not display shipping info on Firefox. Copy URL to edge and there are the shipping details. But its only certain items NOT all. This has been a few days now since change.

[wastingtime101]

Can you post a link to the page that's giving you problems? Is it the orders page in seller hub? What specifically is missing - tracking numbers?

Your post doesn't provide enough info to try and help.

[dblendeavors]

I experience periodic glitches on Firefox too, usually it is either security settings, an update or lack of update, Ebay, or a combination of all three. Usually it is websites that don't like Firefox's security settings.

[ezbts · Accepted solution]

Yes, I went to Mozilla support for help as I noticed it started after an update 132.02. I did the normal stuff remove all addons cleaned the caches, then a refresh, but still had the problem. I followed the instructions below EXCEPT i had to delete my Firefox folder. That fixed the problem. loaded all my addons back and problem still gone so... I'm good now. 

[kensgiftshop]

I use FireFox and I've been having problems lately and not just on Ebay.

[ezbts]

Sometimes Firefox just needs a fresh install. Mine was installed for 3 years until this issue.