11-22-2018 07:12 AM
I'm trying to set up a combined shipping charge for a listing. The instuctions are here. https://pages.ebay.com/ai/en-us/CombinedShipping/
I want to do example #1 under Calculated shipping "Charge my highest shipping cost for the heaviest item, and charge $X shipping for each additional item"
Now I had to call ebay and they did spend some time on this. When they went to the combined shipping rule setup where they told me is where you make this selection for example #1 they realized it was missing. So after that we got nowhere cause they could not figue out how to do example #1 in their own instructions. It came down to them just telling me to charge more for my items to cover the shipping cost. Very poor help on something thats should be a very easy fix.
11-23-2018 02:42 AM
11-24-2018 06:41 AM - edited 11-24-2018 06:43 AM
Yes I was exsperimenting with that but what happened was it still just doubled the shipping . IE If the first plate cost $8.00 to ship I would put in to subtract the total weight of the additional item and then add $5. handleing fee for each item. So then I would have to list the item and have someone pick three items and it would just triple the $8.00 to $24.00 when it should have been $18. Then I would have to end the item cause you cannot check shipping with ebay's preview. I'm not sure why they just seem to refuse to fix the problem and make it like they have it written it their own instructions. One of their responses to me was to just reimburse the person for the overpayment, thats fine but the majority of buyers just don't want to pay too much in the hope they get their money back so they do not go through with the purchase.